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Frequently Asked Questions

Why Turf Tek Direct?

Customers choose Turf Tek Direct for many reasons, starting with our high-quality products and northeast distribution. Superior customer service is just as important to us as the look and feel that set Turf Tek Direct's products apart - and we offer an array of financing and payment options to make synthetic grass a winning option for any budget.

How do I remove debris from my artificial lawn?

A leaf blower or simple garden hose will do the trick. One of the best advantages of synthetic grass is its super-easy maintenance.

What can you tell me about your infill material?

Turf Tek Direct offers a high quality, fracture-proof, quartz sand, or silica, infill. It avoids the harmful off-gassing of crumb-rubber infill and the unpleasant odor and dust often associated with rubber materials, and with no lead or heavy metals, it's the most environmentally friendly infill product on the market. Our infill has no static cling, unlike rubber infill materials that stick to clothing, and it doesn't float - eliminating concerns about hazardous runoff. The quartz sand infill helps the turf grass blades stand upright, assists in drainage and keeps the turf about 15-17 degrees cooler than a crumb rubber infill.

How much does it cost?

Turf Tek Direct's synthetic grass products are priced by the square foot and installation costs vary based on the details of a specific project. The initial costs of installing a new synthetic lawn may be slightly more than simply re-sodding your yard, but by eliminating costs associated with watering, fertilizing, mowing, aerating, seeding and other gardening/landscaping services, your no-maintenance lawn will prove to be a cost savings in no time!

Are your products good for pets?

Yes. For many reasons:

  • There is no odor because of the drainage system we put in. Their waste doesn't sit on the grass and there is no discoloration that happens with real grass.
  • If you have a digger, their bad habit may be a thing of the past. Dogs don't usually dig synthetic grass because they don't have anything that smells that would trigger them to dig because it's an inorganic material. They also can't dig through the turf since the backing is made of urethane.
  • Since artificial grass is inorganic and doesn't need fertilizers, pesticides, and fungicides, your dog will not be exposed to these harmful chemicals that would typically go on your grass lawn.
  • With no more dirt, your pets' paws will stay clean and won't bring mud through the house.
What can you tell me about drainage?

Turf Tek Direct products drain at a rate of 400 inches per hour!

Does Turf Tek Direct offer a warranty?

If we install your project with our turf, we offer a 10-year warranty. Our turf is made to last 15+ years, however, if it is not installed with the proper drainage layer, seamed correctly, and given the appropriate amount of infill, the turf could have a shorter lifespan. Since Turf Tek cannot control these factors after a material only sale, we unfortunately are not able to offer a warranty for sales of turf.

What long-term effects does sunlight have on your products?

Our artificial grass blades have been carefully engineered to resist fading and other sun-based damage.

Can installing Turf Tek Direct products increase the value of my home?

Yes it can! Some estimates say that replacing ugly brown sod with lush synthetic grass can add 10 percent or more to residential or commercial property values.

Is synthetic grass flammable?

No. Lit cigarettes or burning coals from barbecue grills will melt the fibers in the spot where they fall, but Turf Tek Direct's artificial grass is not flammable - and any melted spots can be easily clipped away.

Have Turf Tek Direct synthetic grass products been tested for safety and environmental hazards?

Absolutely. We've undergone extensive testing and all the products we sell meet or exceed federal safety standards. The products are free of lead and heavy metals, and our playground grass and quartz sand infill combination are certified by the International Play Equipment Manufacturer's Association.

What is the grass turf product composition?

Turf Tek Direct is an official dealer of premium synthetic grass made from polyolefin, a combination of polypropylene and polyethylene. The grass and its fill and backing materials are 100-percent recyclable - a truth not all synthetic lawns can claim.

What is the Turf Tek Direct service area?

Turf Tek Direct has established a reputation as one of the leading synthetic grass and turf providers in the Northeast Region: Connecticut, Delaware, Maine, Massachusetts, Maryland, New Hampshire, New Jersey, New York, Pennsylvania, Rhode Island, and Vermont. We do have the ability to ship to anywhere in the continental USA.

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